Terms of service

Terms of Service

Please read these Terms of Service ("Terms") carefully before using our website (zerobonsai.com) operated by Zero Bonsai ("us," "we," or "our"). Your access to and use of the website is conditioned upon your acceptance of and compliance with these Terms. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of the Terms, then you may not access the website.

1. Intellectual Property

   • All content on our website, including but not limited to text, graphics, images, logos, and software, is the property of Zero Bonsai and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or use any content without our prior written consent.

2. User Responsibilities

   • You agree to use our website and its features in a lawful manner and for their intended purposes only. You will not engage in any activities that may interfere with the operation of the website or infringe upon the rights of others.
   • When providing personal information, you warrant that it is accurate, current, and complete. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

3. Product Information and Pricing

   • We make every effort to ensure that the information provided on our website is accurate and up to date. However, we do not warrant the completeness, reliability, or accuracy of the product descriptions, prices, or other content displayed on our website.

4. Order Acceptance and Payment

   • Placing an order through our website constitutes an offer to purchase the selected products. We reserve the right to accept or reject your order for any reason, including but not limited to product availability, pricing errors, or suspected fraudulent activity.
   • All payments must be made through the available payment methods provided on our website. You agree to provide accurate and complete payment information and authorise us to charge the total order amount to the selected payment method.

5. Shipping and Delivery

   • Our shipping policy governs the terms and conditions related to shipping and delivery of products purchased from our website. Please refer to our Shipping Policy for detailed information.

6. Returns and Refunds

   • Our return policy outlines the procedures and guidelines for returning products and seeking refunds. Please refer to our Return Policy for detailed information.

7. Limitation of Liability

   • To the maximum extent permitted by law, Zero Bonsai shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of our website or the products purchased through it.

8. Indemnification

   • You agree to indemnify and hold Zero Bonsai and its affiliates, partners, officers, employees, and agents harmless from any claims, losses, damages, liabilities, or expenses arising out of or related to your use of our website or any violation of these Terms.

9. Modifications

   • We reserve the right to modify or replace these Terms at any time, without prior notice. Any changes to the Terms will be effective upon posting on our website. Your continued use of the website after any modifications to the Terms constitutes your acceptance of the revised Terms.

If you have any questions or concerns regarding these Terms of Service, please contact us at shop@zerobonsai.com.